Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Holmfirth | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Holmfirth is a GPhC registered online pharmacy weight loss clinic serving Holmfirth and the surrounding UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

When you use our services, we may collect the following types of personal data:

Identity data: Full name, date of birth, gender
Contact data: Email address, phone number, delivery address
Health data: Medical history, current medications, weight, BMI, and other clinical information necessary to provide safe pharmacy services
Payment data: Billing details processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and process your consultations
To dispense and deliver medication safely, typically within 1 working day once approved by our pharmacist
To communicate with you regarding your orders, prescriptions, and health queries
To maintain accurate pharmaceutical records as required by law
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our website and services through anonymised usage analysis

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare services.

3. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we use include:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand visitor behaviour in an anonymised format
Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of our website.

4. Third Party Sharing

We do not sell your personal data. We may share your data with trusted third parties only where necessary, including:

Delivery providers: To fulfil medication orders to your address
Payment processors: To handle secure transactions
IT and platform providers: Who support the operation of our website and systems
Regulatory and healthcare bodies: Where we are legally required to disclose information, such as to the GPhC or NHS

All third parties are required to handle your data securely and in compliance with UK GDPR. We do not transfer your data outside the UK without appropriate safeguards in place.

5. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. Payment records are kept only as long as legally required. Technical and analytics data is held for no longer than 12 months. When data is no longer needed, it is securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All sensitive data is encrypted, and access to patient records is strictly limited to authorised personnel only.

7. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or stop processing your data in certain circumstances, or object to how it is being used. To exercise any of these rights, please contact us directly using the details below. If you have concerns about how your data is handled, you have the right to raise a complaint with the appropriate supervisory authority.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Holmfirth
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk