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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Holmfirth

Pharmacy Weight Loss Holmfirth | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By using our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. About Us

Pharmacy Weight Loss Holmfirth is a GPhC-registered online pharmacy (GPhC No. 9012511) operating in Holmfirth, United Kingdom. We provide clinically supervised weight loss services, including the prescribing and dispensing of prescription-only medicines where clinically appropriate.

2. Eligibility

To use our services, you must:

We reserve the right to decline treatment to anyone who does not meet our clinical eligibility criteria. Eligibility is assessed on an individual basis by our qualified prescriber.

3. Prescriptions and Clinical Services

All prescription medicines are issued only following a clinical assessment completed via our online consultation form. A prescription will be issued solely at the discretion of our prescriber based on clinical suitability.

You must answer all consultation questions honestly and completely. Providing false or misleading information may result in clinical harm and will void any obligation on our part to provide a refund or replacement.

We do not guarantee that a prescription will be issued following consultation. If your request is declined, you will be informed and any payment taken will be refunded in accordance with Section 5.

Prescriptions issued are valid for use only through Pharmacy Weight Loss Holmfirth unless otherwise stated.

4. Payment

Payment is required at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely.

Prices displayed on our website include VAT where applicable. We reserve the right to amend pricing at any time. The price displayed at the point of your order will apply to that transaction.

We do not store full payment card details on our systems.

5. Delivery

Orders approved by our pharmacist will be dispatched within 1 working day of approval. Delivery is to UK addresses only. We use tracked services to ensure safe and discreet delivery.

We cannot be held responsible for delays caused by third-party couriers, adverse weather, or other circumstances beyond our reasonable control. If your order is lost in transit, please contact us and we will investigate promptly.

6. Cancellations and Refunds

You may cancel your order at any time before it has been approved by our pharmacist. To cancel, contact us as soon as possible via the details on our website.

Once a prescription has been generated and the medicine dispensed, we are unable to accept returns of prescription medicines for legal and safety reasons. This is in accordance with UK pharmaceutical regulations.

If your consultation is declined, a full refund will be issued within 5 to 10 working days.

If you believe you have received an incorrect or damaged item, please contact us within 48 hours of receipt.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for face-to-face medical care.

Weight loss medicines carry risks and side effects. Full information will be provided with your medication. You are responsible for reading this information and contacting us or your GP if you experience any adverse effects.

In the event of a medical emergency, call 999 or attend your nearest Accident and Emergency department immediately.

8. Data and Privacy

We are committed to protecting your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details on how we collect, use, and store your information.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.